Wednesday, October 25, 2017

Telecom Operators now in Door Step Verification

Telecom operators have been directed to offer facility for re-verification at the subscribers' doorstep for convenience of those with disability, illness or old age.

The process of re-verification of existing mobile subscribers using Aadhaar is set to become simpler and more convenient, according to an official source.

Operators have been asked to put in place an online mechanism (through website, and other means) for people to request for such service.

Telecom service providers have been instructed to initiate a scheme to use OTP based re-verification of mobile subscribers using SMS or IVRS or on their mobile app.

"This means that if one mobile number is registered in Aadhaar database, then the OTP method can be used for reverification of that number as well as other mobile numbers owned by the subscriber," the source pointed out.

Nearly 50 crore mobile numbers are already registered in Aadhaar database, and the OTP can be leveraged for re- verification in all of these cases, the source added.

Telecom operators have also been directed to deploy iris devices at "appropriate number of service points" so subscribers have access to iris authentication "within a reasonable geographical distance".

This will be useful for people who face problem with fingerprint authentication, owing to poor fingerprint quality, disability or old age, the source explained.

Aadhaar-based e-KYC is essential for subscribers going for new SIMs. Further, the government has asked mobile operators to re-verify existing prepaid and postpaid customers, with the help of the 12-digit unique identity number. The re-verification exercise is scheduled to be completed by early 2018.

The Indian telecom market with subscriber base of over a billion is second-largest in the world after China.


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